Your privacy is our priority. Find out exactly how rm77 collects, uses and protects your personal information — all clearly and transparently stated here.
Rm77 builds member trust through responsible privacy practices. Here are the key pillars of how we safeguard your information.
All data transmitted between your device and rm77 servers is protected with 256-bit SSL encryption — the same technology used by leading financial institutions worldwide.
Rm77 does not sell, rent, or trade members' personal information to any third party for marketing purposes. Your data belongs to you — we use it solely for platform operations.
We only collect information that is strictly necessary to operate our services. No data is collected in excess — every piece of information we request has a clear purpose.
Rm77 members have the full right to access, correct, or request deletion of their personal data at any time through our support team, available 24 hours a day.
All information related to deposits and withdrawals is processed through secure payment channels compliant with PCI DSS standards. Your bank account number is never stored in a readable format.
In the event of any security incident involving member data, rm77 is committed to notifying affected parties within the timeframe required by applicable data protection law.
This Privacy Policy explains how rm77 collects, uses, stores, and protects your personal information when you use our platform at rm77.onl. By registering or continuing to use rm77's services, you agree to the terms of this Privacy Policy. Please read it carefully before proceeding.
Rm77 values the privacy of every member who uses our platform. We understand that personal information is a trust placed in us, and we do not take this responsibility lightly. This Privacy Policy is designed to ensure you fully understand your rights and how we handle your data.
This document applies to all users who access the rm77 website, register an account, make deposits or withdrawals, contact our support team, and use any services or features available on our platform. We encourage you to review this policy periodically as it may be updated from time to time.
Rm77 collects several categories of information to enable us to provide a secure, reliable and high-quality service to all members.
| Data Categories | Example | Primary Purpose | Retention Period |
|---|---|---|---|
| Identity | Name, IC, date of birth | Registration & KYC | Duration of active account + 5 years |
| Finance | Bank accounts, digital wallets | Deposits & Withdrawals | Duration of active account + 7 years |
| Technical | IP address, device | Security & Fraud | 90 days |
| Usage | Game history, login records | Service improvement | 2 years |
| Communication | Support tickets, live chat | Complaint resolution | 3 years |
Every piece of information we collect has a specific and legitimate purpose. rm77 does not use your data for any purpose not stated in this policy without first obtaining your consent.
Rm77 does not sell or rent members' personal information to third parties. However, in certain limited situations, we may need to share your information with specific parties:
We work with carefully selected third-party service providers to help us operate the platform. These include payment gateway providers, identity verification service providers, and technical infrastructure providers. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
Rm77 may be required to disclose your personal information to the relevant authorities if mandated by law, court order, or official investigation. In each such case, we will ensure that disclosure is limited to what is strictly necessary.
Rm77 has never and will never sell, exchange, or transfer your personal information to outside companies for marketing purposes without your explicit consent. Your data is not our commodity.
Protecting your personal and financial information is among rm77's highest priorities. We continuously invest in high-grade security infrastructure to ensure your data remains safe at all times.
Rm77 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some areas of the rm77 platform.
Rm77 recognises and respects your rights regarding your personal data. The following are the rights you hold as a member of our platform:
You may request a copy of all personal information we hold about you at any time.
If your information is inaccurate or incomplete, you have the right to request that we correct it promptly.
You may request deletion of your personal data, subject to any legal obligations binding on us.
You may object to the processing of your data for direct marketing purposes at any time, without any conditions.
You may request your data in a machine-readable format for transfer to another service provider.
In certain situations, you may request that we restrict the processing of your data while an issue is being resolved.
To exercise any of the above rights, please contact the rm77 support team via live chat or our support email. We will process your request within 14 business days.
Rm77 retains your personal information for as long as necessary to fulfil the purposes stated in this policy, or for as long as your account remains active. Once an account is closed, we will retain certain records for any additional period required by law — typically five to seven years for financial records for audit and compliance purposes.
Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered. Technical data such as server logs and IP addresses are retained for a shorter period of between 90 days and two years, depending on the data type.
The rm77 platform is exclusively for individuals aged 21 and above. We do not intentionally collect any personal information from individuals under the age of 21. Should we discover that information has been collected from an individual who does not meet the minimum age requirement, the account will be terminated immediately and all associated data will be deleted.
If you become aware that someone under the age of 21 has registered or is using the rm77 platform, please contact us immediately at [email protected] so we can take appropriate action without delay.
Rm77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements or new platform features. The "Last Updated" date at the top of this page will be updated each time an amendment is made.
If the amendments made are material and directly affect your rights, rm77 will notify you via email or an in-platform notification before the changes take effect. Continued use of the platform after such notification constitutes acceptance of the updated privacy terms.
If you have any enquiries, concerns, or wish to exercise your privacy rights, the rm77 team is ready to assist you through the following channels:
We are committed to responding to all privacy-related enquiries within two business days. For more complex data rights requests, the processing period is up to 14 business days.
Rm77 protects your privacy with the latest security technology. Register now and enjoy a safe, fair and enjoyable gaming experience with the rm77 member community.